The Freshchat (formerly Freshdesk Messaging) iOS app allows sales and customer engagement teams to effectively engage with website visitors and users while on the go. It is a modern messaging app that takes live-chat systems to the next level, providing businesses with the continuity and user experience found in popular consumer messaging apps.
With the Freshchat iOS app, teams gain access to a range of valuable features:
- Ace Conversations: The app allows users to conveniently view, reply to, assign, and manage conversations from any location, at any time.
- Visitor Profile Details: Gain key insights by accessing visitor profiles that provide important information such as contact details, event timelines, and usage history. This enables more relevant and personalized conversations.
- Push Notifications: Stay informed and never miss a message with push notifications. Receive alerts whenever there are new replies or when a user initiates a chat. Even if you're not currently using the app, you can still stay on top of messages.
- Faster Response Time: Boost team productivity by easily sharing FAQ articles with visitors and users. This enables a faster response time, even when you're on the move.
The Freshchat iOS app is a powerful tool that empowers sales and customer engagement teams to effectively engage with website visitors and users, providing a seamless experience that fosters conversions and customer satisfaction.
Overview
Freshchat is a Freeware software in the category Business developed by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED.
The latest version of Freshchat is 8.1, released on 07/06/2024. It was initially added to our database on 02/14/2024.
Freshchat runs on the following operating systems: Android/iOS.
Users of Freshchat gave it a rating of 4 out of 5 stars.
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