Freshchat 8.1

The Freshchat (formerly Freshdesk Messaging) iOS app allows sales and customer engagement teams to effectively engage with website visitors and users while on the go. It is a modern messaging app that takes live-chat systems to the next level, providing businesses with the continuity and user experience found in popular consumer messaging apps.

With the Freshchat iOS app, teams gain access to a range of valuable features:

1. Ace Conversations: The app allows users to conveniently view, reply to, assign, and manage conversations from any location, at any time.
2. Visitor Profile Details: Gain key insights by accessing visitor profiles that provide important information such as contact details, event timelines, and usage history. This enables more relevant and personalized conversations.
3. Push Notifications: Stay informed and never miss a message with push notifications. Receive alerts whenever there are new replies or when a user initiates a chat. Even if you're not currently using the app, you can still stay on top of messages.
4. Faster Response Time: Boost team productivity by easily sharing FAQ articles with visitors and users. This enables a faster response time, even when you're on the move.

The Freshchat iOS app is a powerful tool that empowers sales and customer engagement teams to effectively engage with website visitors and users, providing a seamless experience that fosters conversions and customer satisfaction.