8.1 Safe to install
Enhance Customer Engagement with Freshchat
Freshchat is a dynamic messaging platform designed to improve customer support and engagement through real-time conversations and powerful automation tools.
The Freshchat (formerly Freshdesk Messaging) iOS app allows sales and customer engagement teams to effectively engage with website visitors and users while on the go. It is a modern messaging app that takes live-chat systems to the next level, providing businesses with the continuity and user experience found in popular consumer messaging apps.
With the Freshchat iOS app, teams gain access to a range of valuable features:
- Ace Conversations: The app allows users to conveniently view, reply to, assign, and manage conversations from any location, at any time.
- Visitor Profile Details: Gain key insights by accessing visitor profiles that provide important information such as contact details, event timelines, and usage history. This enables more relevant and personalized conversations.
- Push Notifications: Stay informed and never miss a message with push notifications. Receive alerts whenever there are new replies or when a user initiates a chat. Even if you're not currently using the app, you can still stay on top of messages.
- Faster Response Time: Boost team productivity by easily sharing FAQ articles with visitors and users. This enables a faster response time, even when you're on the move.
The Freshchat iOS app is a powerful tool that empowers sales and customer engagement teams to effectively engage with website visitors and users, providing a seamless experience that fosters conversions and customer satisfaction.
Overview
Freshchat is a Freeware software in the category Business developed by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED.
The latest version of Freshchat is 8.1, released on 07/06/2024. It was initially added to our database on 02/14/2024.
Freshchat runs on the following operating systems: Android/iOS.
Users of Freshchat gave it a rating of 4 out of 5 stars.
David Fischer
I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.
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